NATURE OF GOODS

VIETRI’s products are handmade by skilled artisans using centuries-old techniques and classic Italian design. With those heritage-inspired ideals, VIETRI marries ever-evolving technology and an uncompromising commitment to quality. Each handcrafted product is an authentic and unique work of craftsmanship. As such, its nuances are to be expected and treasured. Please refer to each product's care card for in-depth information about how to care for it.

EARTHENWARE, ITALIAN STONEWARE, AND STONEWARE

VIETRI tableware and home and garden accessories are handmade and hand painted in a variety of Italian clays. For years of enjoyment, please treat all products with care. All Italian stoneware and stoneware collections are microwave, oven, freezer, and dishwasher safe and highly resistant to chipping. All earthenware (terra cotta, terra bianca, and terra marrone) collections are dishwasher safe and most are microwave safe. Some may be placed in the freezer and oven if noted on piece. We recommend using the low energy/air dry cycle and not overloading the dishwasher. Please use a mild, non-abrasive, non-fragrant/non-citrus dishwashing detergent. Hand-washing is recommended for decorative and oversized accessories. Over time, crazing - the formation of miniscule lines in the glaze - may occur on ceramics. This contributes to the unique visual quality of Italian clays and does not affect the durability or safety of the product. Since earthenware is porous, it expands and contracts with extreme heat and cold. All dinnerware and serving accessories meet FDA and Prop 65 requirements, except when noted otherwise.

MICROWAVE USE

All Italian stoneware and stoneware collections and most earthenware collections are microwave safe when noted. The temperature of VIETRI pieces may vary after microwave use due to the handmade nature of quality, natural clays. Thus, as with all products used in a microwave, we recommend the following precautions:

• Use microwave for reheating purposes only.
• Do not permit children to handle any product that has been heated in a microwave.
• Do not put any products into a microwave without food or liquid on or inside the piece.
• Allow the item to cool before taking it out of the microwave.
• Use a potholder or oven mitt when handling the product as the item may get hot.

VIETRI products that may be used in a microwave will be marked as such on the bottom of each piece and will be indicated throughout our catalog with the following symbol.

The Medici Collection is not microwave safe.

OVEN-TO-TABLE SERVERS

VIETRI’s casserole and baking dishes can be used in most conventional ovens and dishwashers. They are handmade of very dense clays and fired at extremely high temperatures, making them heat resistant to 400 degrees Fahrenheit (with the exception of Forma, which is heat resistant up to 500 degrees Fahrenheit). It is important that baking and casserole pieces in our Bellezza, Old St. Nick, Bianco, and Crema collections be cured. Terra marrone collections such as Incanto, stoneware, and Italian stoneware collections do not require curing. To cure, fully submerge and soak the piece in water for 15 minutes. This soaking prepares the dish, reduces cooking time, and prevents the food from sticking. The handles of these pieces are decorative and should not be used for support. Do not use casserole lids in the oven, unless otherwise noted.

Hot casseroles and baking dishes should never be placed on cool, damp, or unprotected surfaces. VIETRI bakeware should never be taken directly from the refrigerator to the oven due to the extreme temperature change, nor should it be placed directly from oven to freezer. The handles of these pieces are decorative and should not be used for support. Please remove the bakeware from the oven by holding the body of the dish, supporting the base. 

We at EOD Studio want to make sure that you are happy with your tabletop purchase. We suggest before purchasing a set of dinnerware, serveware, flatware, or glassware that you order a piece from the collection that will allow you to assess its quality. ENTERTAINING TIP: Purchasing tabletop is an investment. Whatever quantity of place-settings you order, it’s always good to order an additional one so that if accidental breakage occurs, your event will go on because you will have a replacement.

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